Yeah, I feel like this stuff is way worse in sticker shops, etc than it is in makeup.
I think I am a lot more forgiving if I've bought from a shop before and had good experiences - like with oh hey and a couple of others, if I know it's not the norm, I might be momentarily peeved, but it's not a huge deal to me (within reason, you know).
BUT when a company is new to me and they screw up or act shady on my first order, that usually means I don't try them again, unless they release something really special. And that goes for makeup, stickers, EVERYTHING. And also if the issues happen multiple times. Or when, like with Darth Taylor, Notoriously Morbid, you realize those screwups are the norm.