Oh man, don't even get me started on Washi Fairy Godmother. I've made 4 orders with her & NONE of them came. NONE!!! I had to contact the owner for every single order I placed & every time the response I got was . . . "Oh, it must have gotten lost in the mail, here, let me send a replacement" which usually arrived like 3 days later "magically."
I have yet to receive my August sub (which I ordered July 22nd with a promise to be mailed on August 3). Then on August 10th I got an email saying they were waiting on some tapes & that the subs would be mailed on the 12th instead. I got a shipping notice on the 17th of August & I STILL DON'T HAVE IT!! I also noticed they changed the sub shipping dates on their website about 2 weeks ago AFTER I had ordered a 3 month sub without notifying any of their customers of the change. When I called them out on it they told me that they updated it on the website & the Facebook page (which is a lie. I checked the Facebook page to see if I was in the wrong on that one & sure enough, NO INFO). They did update it on the website, but I'm sorry. . . I'm NOT going to go to your website every day to see if you changed info. TELL YOUR CUSTOMERS.
I made an order on the 28th of July & barely got it last week after I again contacted the owner to find out what happened. "It must have gotten lost, let me send another" & it magically appeared last week missing 2 tapes with a note saying "Sorry, we don't have these tapes. Here's some store credit."
I'm over it. I will never buy from her shop again. (Her tapes are adorable, but it's not worth it for me.)